CS4458 Computer-Supported Cooperative Work 2019
Alternative URL: http://tinyurl.com/CS4458-2019
Lecturer & TA
- Lecturer: Dr. Gabriela Avram
- TA: Kim O'Shea
- 11-13 on Fridays in SG16
- 3-5 pm on Wednesdays in CS305a
- Midterm exam, from the material presented in class and recommended readings- 40% - 20 March 2019
- Individual class presentation on selected topic - 25% - weekly
- Group project- selection and evaluation of collaborative tools - 35% - presentation 3 April. reports due on the 12 April 2019.
Mark to grade translation table
30% D2 56% B3 35% D1 60% B2 40% C3 64% B1 48% C2 72% A2 52% C1 80% A1
CS4558 Computer Supported Cooperative Work
This course will introduce students to the CSCW and groupware field. It will cover basic concepts in the field and include an examination of software systems designed to support cooperative work - their design, use and evaluation. Issues such as peripheral awareness, ownership of information, common information spaces, media spaces, group support systems, coordination mechanisms and contextual factors in the workplace will be studied. Students will use some groupware technologies, and do a project in the course.
- Understanding Cooperative Work as a form of work: Communication, collaboration and cooperation at work.
- Computer support for cooperative work: Groupware systems. The role of technology in supporting /disrupting cooperative work. Strengths and Weaknesses of Audio and Video enhanced systems.
- The role of the social sciences in CSCW. Field Studies. Ethnographic studies of work.
- Collaborative Software Systems; Commercial systems - design goals and experiences of their use. Synchronous and asynchronous systems.
- The problems of evaluation. Methods for evaluation. Issues of organizational context.
- Hands-on experience with specific groupware systems. Group evaluation.
- Key unresolved issues in the field, based on current debates and future directions.
- Incorporating insights from social sciences into system design;
- Relation of CSCW to Scandinavian tradition of systems development - cooperative design.
- 25 Jan 2019 - Introduction to CSCW; CSCW Overview
- Grudin, J. and & Poltrock, S.(2012)Taxonomy and Theory in Computer Supported Cooperative Work In S. W. J. Kozlowski (Ed.), The Oxford handbook of organizational psychology (pp. 1323-1348). New York: Oxford University Press.
- Bannon, L.J. and Schmidt, K. (1990) CSCW: four characters in search of a context. In Studies in computer supported cooperative work, John M. Bowers and Steven D. Benford (Eds.). North-Holland Human Factors In Information Technology Series, Vol. 8. North-Holland Publishing Co., Amsterdam, The Netherlands, The Netherlands 3-16.
- 1 Feb 2019 - No lecture; Individual reading assignment
- 8 February Coordination Mechanisms
- 15 February 2019 CSCW in Healthcare
- 22 Feb 2019 -Emergency response; Crisis Informatics; Collective Intelligence; Media spaces
- 1 Mar 2019 - CSCW in Software Development; Open Source; Citizen Science; Smart Communities; Location-based collaboration
- 8 Mar 2019 - CSCW and the Arts, Cultural Heritage, AR, VR and Video Games; The Maker Culture and the Culture of Care
- 15 March 2019 - No lecture
- 22 Mar 2019 - Doing CSCW Research: Paradigm, Methods, Techniques
- 29 Mar 2019 - cancelled
- 6 Apr 2019 - CSCW in the Home; Hobbies; The Collaborative Economy- Peer to Peer Collaboration, Social Innovation; Coworking, Crowdsourcing, Crowdfunding
- 10 Apr 2019 - Group presentations
Tools to be tested
Lab 1 - 6 Feb 2019
- Discussing email, IM, Slack,Riot as articulation mechanisms
- Maps; OpenStreet Map; Sharing location
- Time management- shared calendars; To do lists
Lab 2 - 13 Feb 2019
- Lab sheet
- Discussing Google Docs, Sheets, Slides and wikis as tools for collaboration
- Collaborative curation resources - Pinterest; bookmarks: Diigo
- Facebook Groups and Facebook Pages
Lab 3 -20 Feb 2019
Lab 4 - 27 Feb 2019
- Videoconferencing: Skype, Zoom, Appear.in
- Video and photo sharing; broadcasting
- Tools used in interviews, data analysis, writing up
- Group project work
Lab 5 - 6 March 2019
- Explore the Europeana repository, looking for music, fashion or paintings from Ireland
- user-generated content in cultural heritage; crowdsourced cultural heritage; the example of Wiki loves monuments; Brief history; Winning photos in Ireland 2017
- successful social media campaigns of cultural heritage institutions - VanGoyourself, Rijkstudio
Individual assignments - presentations during the lab
- Each of you will be assigned a paper to read and present in class.
You will get 15 minutes for the presentation and 5 minutes for discussion.
Individual assignments (25%)
- In connection with a topic discussed in class, each week a number of 2-3 students will present a paper connected to the topic.
- All students will have to read the papers selected for the specific topic.
- The students have 10 minutes for presenting and 5 min for Q&A.
- The slides will have to be submitted on the day of the presentation via Sulis.
- There will be 10% for presenting and 15% for the actual content.
Your presentation should include:
- The paper title, authors, publication year and venue (conference or journal)
- Your name, student number, and the date of your presentation
- An outline of your presentation - 1 slide
- Introduction: what was your paper about - 1 slide
- Context, main concepts, definitions - 1 slide
- Methodology - 1 slide
- Main points in the paper - a summary - max 3 slides
- Your conclusions - what are you taking away ? - 1 slide
On the day of your presentation, you will have to upload your slides to Sulis in order to be graded.
Here are the selected papers:
20 Feb 2019 -Healthcare
- // Marie-Clare. Claus Bossen and Erik Grönvall. 2015. Collaboration in-between: The Care Hotel and Designing for Flexible Use. In Proceedings of the 18th ACM Conference on Computer Supported Cooperative Work & Social Computing (CSCW '15). ACM, New York, NY, USA, 1289-1301. DOI: https://doi.org/10.1145/2675133.2675243
27 Feb 2019 Crisis Informatics; Time coordination
- // Luca Schernbeck Alexandra Olteanu, Sarah Vieweg, and Carlos Castillo. 2015. What to Expect When the Unexpected Happens: Social Media Communications Across Crises. In Proceedings of the 18th ACM Conference on Computer Supported Cooperative Work & Social Computing (CSCW '15). ACM, New York, NY, USA, 994-1009. DOI: https://doi.org/10.1145/2675133.2675242
6 March 2019 Online vs Offline: Awareness and Coordination
- Christian Lynch - Kou, Y., Kow, Y.M., Gui, X. et al. Comput Supported Coop Work (2017)One Social Movement, Two Social Media Sites: A Comparative Study of Public Discourses. 26: 807. https://doi.org/10.1007/s10606-017-9284-y
6 March 2019 Distributed participation
- //Shane Hennessy * Jennifer Marlow, Scott Carter, Nathaniel Good, and Jung-Wei Chen. 2016. Beyond Talking Heads: Multimedia Artifact Creation, Use, and Sharing in Distributed Meetings. In Proceedings of the 19th ACM Conference on Computer-Supported Cooperative Work & Social Computing (CSCW '16). ACM, New York, NY, USA, 1703-1715. DOI: https://doi.org/10.1145/2818048.2819958
29 March 2019 CSCW in the Home
- //Erin Smyth Hyosun Kwon, Boriana Koleva, Holger Schnädelbach, and Steve Benford. 2017. "It's Not Yet A Gift": Understanding Digital Gifting. In Proceedings of the 2017 ACM Conference on Computer Supported Cooperative Work and Social Computing (CSCW '17). ACM, New York, NY, USA, 2372-2384. DOI: https://doi.org/10.1145/2998181.2998225
29 March 2019 Understanding the Collaborative Economy
- //Aisling Noone John M. Carroll and Victoria Bellotti. 2015. Creating Value Together: The Emerging Design Space of Peer-to-Peer Currency and Exchange. In Proceedings of the 18th ACM Conference on Computer Supported Cooperative Work & Social Computing (CSCW '15). ACM, New York, NY, USA, 1500-1510. DOI: https://doi.org/10.1145/2675133.2675270
- //Ethan Joey Michael A. DeVito, Jeremy Birnholtz, and Jeffery T. Hancock. 2017. Platforms, People, and Perception: Using Affordances to Understand Self-Presentation on Social Media. In Proceedings of the 2017 ACM Conference on Computer Supported Cooperative Work and Social Computing (CSCW '17). ACM, New York, NY, USA, 740-754. DOI: https://doi.org/10.1145/2998181.2998192
Concepts for the midterm exam
Papers for the midterm exam- 3 April 2019
- Claus Bossen and Erik Grönvall. 2015. Collaboration in-between: The Care Hotel and Designing for Flexible Use. In Proceedings of the 18th ACM Conference on Computer Supported Cooperative Work & Social Computing (CSCW '15). ACM, New York, NY, USA, 1289-1301. DOI: https://doi.org/10.1145/2675133.2675243
- Alexandra Olteanu, Sarah Vieweg, and Carlos Castillo. 2015. What to Expect When the Unexpected Happens: Social Media Communications Across Crises. In Proceedings of the 18th ACM Conference on Computer Supported Cooperative Work & Social Computing (CSCW '15). ACM, New York, NY, USA, 994-1009. DOI: https://doi.org/10.1145/2675133.2675242
- Kou, Y., Kow, Y.M., Gui, X. et al. Comput Supported Coop Work (2017)One Social Movement, Two Social Media Sites: A Comparative Study of Public Discourses. 26: 807. https://doi.org/10.1007/s10606-017-9284-y
- Jennifer Marlow, Scott Carter, Nathaniel Good, and Jung-Wei Chen. 2016. Beyond Talking Heads: Multimedia Artifact Creation, Use, and Sharing in Distributed Meetings. In Proceedings of the 19th ACM Conference on Computer-Supported Cooperative Work & Social Computing (CSCW '16). ACM, New York, NY, USA, 1703-1715. DOI: https://doi.org/10.1145/2818048.2819958
Tools for the midterm exam
- Media wiki
- Log in, add info to your organisation's page, save
- Have a look at the history of the page
- Add something to the discussion page
- take part in the AMA session on Wednesday 13 March
- create separate threads for Audiophile and Kalini and use them to evolve your group's project.
Group assignments (35%)
- the students will form groups of 3-4, choosing a research topic and a combination of communication/collaboration/coordination tools to be used during the remaining weeks of the semester.
The topics for the group assignment
- For each topic, you will have to
- draw a profile of your users
- develop a scenario of collaboration
Groups and topics for the assignment
Topic: Music Distribution and Consumption
Company name: Audiophile.
Members: Luca Schernbeck, Ethan Mowat, Shane Hennessy, Christian Lynch
- Christian: Executive Social Media Analytical Specialist
- Ethan: Executive Event Manager
- Luca: Executive Design Director
- Shane: Executive Communications Director.
Located In: Christian: Los angeles Ethan: Bora Bora Luca: New York Shane: Iceland
Company Ethos: Every modern business needs a lead digital marketing team. We customise data-driven, performance-focused solutions to help launch, scale, and invigorate music artists and creators. Create your digital identity with us now!
Members: Claire Phelan, Marie-Clare Boothman, Erin Smith, Aisling Noone
Company name Kalini
UX Designer: Aisling
Project Manager: Erin
Software Developer: Claire
Quality Advisor: Maire-Clare
Group presentation schedule
- 10 April 2019
- 3-3:30 Audiophile
- 3:30-4:00 KALINI
Outline for the class presentation
- title page - topic chosen, group number/name, group members
- outline of the presentation
- the chosen topic -3-4 slides (literature review & intervention)
- collaboration, communication and coordination tools you chose (1-2 slides per tool), pros and cons
- examples of situations that occurred - both war and success stories
- reflection (see below)
Outline for the final group report
- Title page - Pick up a name for your project and add the names of the authors, date and module
- Table of content
- Introduction - the chosen topic for research, collaborative work in general, what tools you picked up and what was the role of each of them - even if they are not presented in detail later. If you used mobile phones to coordinate, mention it.
- Present the preliminary research undertaken, the data collected and the findings.
- Present each of the tools you used; whenever possible, cite CSCW literature on that tool and explain the main functionalities.
- What worked well in your collaboration and what could be improved?
- What part of the work was done working apart, and what part working together in the same room?
- Would it have worked out without meeting in person at all?
- Were you ever frustrated because of the technology?
- If you'd start again, would you pick up a different tool? What would you do different?
- Conclusion: what do you think were the most important 3 things you have learned from this collaboration.
- Max 20 pages in total, with screen captures and everything (excluding title page, TOC, references and appendices).
- If you wrote a blog, or have chat logs, you can attach them as appendices.
- February - groups defined
- March - each group decides on the brief, the collaboration tools they want to use, create accounts and decide on weekly online meetings
- presentation 15%
- group report 20%
- all group members will receive the same mark
- Baecker, R. (ed.) Readings in Groupware and Computer-Supported Cooperative Work: Assisting Human-Human Collaboration. San Mateo, CA: Morgan Kaufmann.
- Greif, I. (ed.) 1988 CSCW: A Book of Readings. San Mateo, CA: Morgan Kaufmann.
- Selected papers from European CSCW (1989-) and ACM CSCW (1986-) Conferences.
- Selected material from CSCW Journal (Kluwer) (1992-).
Reading a research paper
- How to read a paper: papers that go beyond numbers ;
- How to read a research paper;
- Tips for reading research papers
- Rebecca E. Grinter, W. Keith Edwards, Mark W. Newman, and Nicolas Ducheneaut. 2005. The work to make a home network work. In Proceedings of the ninth conference on European Conference on Computer Supported Cooperative Work (ECSCW'05), Hans Gellersen, Kjeld Schmidt, Michel Beaudouin-Lafon, and Wendy Mackay (Eds.). Springer-Verlag New York, Inc., New York, NY, USA, 469-488.